You know what..

I'm going to start documenting every ridiculous return that I get at my job. I work refunds at Costco, one of the top retailers with the most permissive return policy. Yesterday, this old white man came up to the counter with a 12 pack box of kim-chi noodle soup. As soon as he set it on the counter, I noticed that there was only 1 left out of the 12. Immediately I ask, "What was wrong the item sir?" he replies.. "They weren't very good, it was too spicy." In my head I was thinking, "what a stupid fuckin douchebag, i'm gonna go off on this selfish bastard.".. but I've steadily learned to keep my cool with the retards that come through the refunds door, otherwise i'd probably get fired.

So, I politely informed him of our refund policy in regards to food items telling him that Costco needs at least 1/2 of the product for a full refund, otherwise we can give you a portion of the total depending on how much you bring back, in this case 1/12 of the total price. The price of the kim-chi was $6.49. Unbelievably, the douchefag gets mad at me and resorts to the old rule book trick... "Well, where does it say that on your policy?!.. I don't see it anywhere!.. Show me, where is it??? It says here that refunds are based on member satisfaction, well I wasn't satisfied."

this nigga.

If only I had more freedom in speaking to our members, I would have so much fun at my job. Anyways, I told him that there are 12 bowls in the kim-chi package and he had 6 to determine whether or not he was satisfied. Did he forget how it tasted after the first bowl? So he had to open 10 more?? How the fuck does he think that he's gonna get away with beating the system? Sooooo stupid. If he can get away with that, that means I can buy a 50lb bag of rice and my family can eat for free as long as I bring one grain back and state that the rest of the million other grains were infested by ants. Same thing. With this economy, a handful of people/families will slip up and ruin the Costco return policy for everyone else. I'm sure there are already people who live off of eating and returning at Costco.

Conclusion: I took out my calculator and figured out 1/12 of $6.49 which as about $0.54, gave the man 2 quarters and 4 pennies and told him never to come back. It was actually more like, "thanks, have a great day." But I prevailed, I succeeded in fairness and equality. I'm sure that there will be more evil returns coming my way, but I'm determined to shut em down. There's one thing that I know is right, it's that the customer ain't always right.